Meowkids Privacy Policy

This Policy explains how personal data is processed when you use the meowkids.app website, the Meowkids mobile apps, adult accounts, subscriptions and support (together, the “Service”). It is our policy on personal data processing under Russian Federal Law No. 152-FZ “On Personal Data”.

The operator of personal data related to Meowkids accounts, website and RuStore purchases and support requests is sole proprietor Marat Mukhtarovich Khanbekov, registered in the Russian Federation (INN 501109592329, OGRNIP 322774600514569) (the “Operator”, “we”, “us”). The main Meowkids account database is hosted in the Russian Federation.

In the App Store and Google Play, the Meowkids mobile apps are provided by sole proprietor Marat Khanbekov, registered in the Republic of Armenia (the “App Provider”), who is your contracting party for purchases made in those stores. In RuStore, the apps are provided and purchases are sold by the Operator, who is also the seller for website purchases paid through YooKassa. See our Terms of Use.

Depending on how you use Meowkids, we process:

• Adult account data: email, password in hashed form, optional display name, language, internal account ID, a Google or Apple sign-in identifier if you use one, and records of accepted documents (version, date and language). We do not see your password.
• Marketing email choice: whether you agreed to receive marketing emails and when that choice changed.
• Subscription data: plan, status, purchase channel, dates, price and currency, transaction or receipt IDs, and limited payment-method information such as a token, card type and last four digits. We do not receive or store full card details.
• Support requests: messages and other information an adult sends to us, including through our support form.
• App and website activity: app or account identifiers, screens and games used, game completion and progress events, session timing, purchases, app version, language, device category, operating system, browser, crash and basic diagnostic events, and an approximate region inferred from the IP address. Activity from the child-facing part may be included. We do not collect photos, audio, contacts or precise location for this purpose.
• Cookies and local storage: login, security, language and privacy choices, plus website analytics only when you allow it.

An IP address is not saved to your account profile. It may be processed technically in server logs and by hosting and analytics services to deliver data, keep the Service secure and determine an approximate region.

• Registration, sign-in and access to the Service, including account support and service emails (email confirmation, password reset, purchase and security notices): account data. Basis: performance of the agreement with you — the Terms of Use (Art. 6(1)(5) of Law No. 152-FZ).
• Subscriptions and website payments: subscription data and email. Basis: performance of the agreement.
• Answering support requests: request content and email. Basis: performance of the agreement.
• Accounting, tax and other legal duties, including keeping records of accepted documents: payment data and acceptance records. Basis: compliance with obligations imposed by law (Art. 6(1)(2)).
• Security, fraud prevention and fixing errors:technical data. Basis: our legitimate interests, provided your rights and freedoms are not violated (Art. 6(1)(7)).
• Product analytics in the apps, to understand how games are used and improve them: technical identifiers and usage events. Basis: our legitimate interests in operating and improving the Service, provided your rights and freedoms are not violated (Art. 6(1)(7)).
• Website analytics (Google Analytics): your consent given in the cookie notice (Art. 6(1)(1)). You can withdraw it in “Cookie settings”.
• Marketing emails: your separate consent to marketing emails (Art. 6(1)(1)). You can withdraw it at any time.

Accepting the Terms of Use does not mean consenting to processing for other purposes. Consent to marketing emails and to website analytics is optional and is given separately; refusing it does not limit access to the Service.

We process data with and without automation tools: collection, recording, organization, accumulation, storage, updating, retrieval, use, transfer (provision and access) to the services listed in section 5, depersonalization, blocking, deletion and destruction. We do not make decisions that have legal effects for you based solely on automated processing.

We do not sell personal data. Analytics, payment and infrastructure services engaged to run the Service receive data only to the extent needed for their function and process it under their own terms:

• Adapty: installation or account identifiers, the adult email after sign-in, technical device data, subscription status and store transaction data, to provide and analyze subscription access across devices and purchase channels.
• Apple App Store, Google Play, RuStore and YooKassa: purchases, renewal, refunds and payment processing. They handle payment credentials under their own rules.
• AppMetrica: app identifiers, usage and purchase events, approximate region, crash reports and diagnostics, to operate, measure and improve the app.
• Firebase / Google Analytics: app identifiers, limited usage and purchase events, technical data and approximate region, for product analytics and conversion measurement. Selected conversions can be imported into Google Ads. Website Google Analytics runs only after consent.
• Amplitude: app identifiers, limited usage events, technical data and approximate region, for product analytics.
• Unity: device identifiers and crash or technical diagnostics, to maintain app stability and fix problems.
• Brevo and Google Forms: emails to adults and support requests.
• Hosting and infrastructure providers: storage, delivery, database and security operations.

Data may also be provided to public authorities where required by law.

We use analytics to see aggregated trends and understand game and feature usage. Events may be linked to a random internal ID and, after an adult signs in, to that adult account so access and product usage work consistently across devices. We do not send a child nickname to analytics. The Service does not show personalized advertising, and we do not build advertising profiles of users.

Necessary cookies and local storage support login, security, language and your privacy choice. Google Analytics is optional and does not load until you select “Allow analytics”. Advertising storage and Google Signals are disabled.

Select “Cookie settings” on the website to change your choice at any time. Refusing analytics does not limit the core Service.

• Account data — until the account is deleted.
• Records of accepted documents and of marketing consent and its withdrawal — while the account exists and afterwards for as long as they may be needed to demonstrate compliance with the law.
• Payment and accounting records — for the periods required by Russian law, including accounting and tax law, and by payment-provider rules.
• Support requests — for as long as needed to resolve the request.
• Detailed analytics and technical data — for the periods configured in the relevant services, after which they are deleted or aggregated.

When the purposes are achieved or a retention period ends, data is deleted or depersonalized unless the law requires otherwise.

You can delete your account in your account profile or on the account deletion page. If you cannot sign in, email info@meowkids.app from the account email.

When an account is deleted, personal data associated with it is deleted from the Service’s active systems, except information that must be retained under the laws of the Russian Federation. Deletion from backups and from providers’ systems follows the applicable retention periods and deletion procedures.

Automatic renewal of a website subscription is turned off when the account is deleted. Deleting an account does not cancel a subscription purchased in the App Store, Google Play or RuStore: cancel it in the store where it was purchased.

You may request information about how your data is processed, ask us to correct, block or delete it, withdraw consent, and appeal our actions to the Russian data protection authority (Roskomnadzor) or a court. If other laws apply to you, you may also have the rights they provide.

Send requests to info@meowkids.app, preferably from the account email. We may ask for information needed to confirm that the request relates to your account and will respond within the time limits set by law.

You can stop marketing emails via the unsubscribe link in an email, in your account profile or by writing to us. Website analytics consent can be changed through “Cookie settings”.

Meowkids is designed for children aged 2–5, but accounts, purchases, login and support are for adults and are placed behind an adult gate. The account is registered and used by an adult — a parent, guardian, teacher or other authorized adult — who decides whether a child may use the app and is responsible for supervision.

We do not collect children’s names, age or other profile details on our servers. A nickname and age range may be stored only on the device. Technical identifiers and game usage events, including in the child-facing part, may be processed by the analytics SDKs listed in section 5 to operate and improve Meowkids. We do not use this information to contact a child.

If you believe a child’s personal data reached us without appropriate adult involvement, contact us and we will investigate and delete it where required.

We do not sell personal information or share it for cross-context behavioral advertising, and have not done so in the preceding 12 months. We do not knowingly sell or share the personal information of children. US state residents may exercise applicable access, correction, deletion and portability rights by contacting us.

For child users under 13, we limit online identifiers and gameplay events to supporting internal operations such as providing content, maintaining security, measuring use and improving the child-directed Service. An adult may review or request deletion of information linked to their account at any time.

We use reasonable technical and organizational safeguards, including hashed passwords and access controls. No online service can promise absolute security. Please use a unique password and tell us if you suspect unauthorized account access.

We may update this Policy when the Service, providers or law changes. We will post the new version and date on this page and provide additional notice or seek consent when required for a material change.

Email: info@meowkids.app

Personal data operator; seller for website (YooKassa) and RuStore purchases: sole proprietor Marat Mukhtarovich Khanbekov (Russian Federation)
INN: 501109592329
OGRNIP: 322774600514569
Phone: +7 909 917-80-02

App Provider in the App Store and Google Play; party to purchases there: sole proprietor Marat Khanbekov (Republic of Armenia)
Address: 26a Movses Khorenatsi Street, Office 201, Yerevan 0010, Republic of Armenia